Trouble Shooting

Troubleshooting Open Micro SaaS

Encountering issues or running into difficulties is a natural part of working with any software.

Here at Open Micro SaaS, we're committed to helping you overcome these hurdles efficiently, ensuring a smooth experience with our toolkit. If you're facing a challenge, this page is your starting point for finding solutions and getting assistance.

Before You Report an Issue

To resolve your issue as quickly as possible, we recommend the following steps:

1. Consult the Documentation

Our comprehensive documentation covers a wide range of topics and common queries. It's often the fastest way to find an answer to your question or a solution to your problem.

2. Search Existing Issues

Before creating a new GitHub issue, please search our existing issues (opens in a new tab) (both open and closed). It's likely that someone else has encountered a similar problem, and a solution or workaround is already available.

How to Report a New Issue

If, after checking the resources above, you still need help, we encourage you to report your issue directly on GitHub. Here's how:

1. Report Your Issue

Visit our GitHub Issues page (opens in a new tab) and click on the "New issue" button. Please provide as much detail as possible to help us understand and address your concern effectively.

This includes steps to reproduce the issue, expected versus actual behavior, and any error messages you've encountered.

Use Our Issue Template: To ensure we get all the necessary information, please use our provided issue template. It covers all the critical details we need to troubleshoot your problem.

2. Follow Your Issue

Once you've submitted your issue, our development team and community members can view it, comment, and suggest solutions. You can track the progress of your issue and participate in the discussion to provide additional information or feedback.

Contributing to Solutions

Open Micro SaaS is a community-driven project, and we welcome contributions from our users. If you've solved a problem or found a workaround for an issue, consider sharing your insights by commenting on relevant GitHub issues. Your knowledge can help others facing similar challenges.

Your success with Open Micro SaaS is important to us. By following the steps outlined above, you can quickly find solutions to common problems or report new issues for assistance. Together, we can continue to improve Open Micro SaaS and support our growing community of users and developers.

Remember, the strength of Open Micro SaaS lies in its community. Your questions, feedback, and contributions make us stronger.